{"id":66,"date":"2023-11-15T11:31:38","date_gmt":"2023-11-15T10:31:38","guid":{"rendered":"https:\/\/blb-associates.com\/en\/?page_id=66"},"modified":"2025-08-03T20:44:22","modified_gmt":"2025-08-03T18:44:22","slug":"who-we-are","status":"publish","type":"page","link":"https:\/\/blb-associates.com\/en\/who-we-are\/","title":{"rendered":"Who we are"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=\u00a0\u00bbstretch_row\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1698388341366{border-bottom-width: 1px !important;background-color: rgba(0,23,63,0.75) !important;*background-color: rgb(0,23,63) !important;border-bottom-color: #eeeeee !important;border-bottom-style: solid !important;border-radius: 1px !important;}\u00a0\u00bb el_class=\u00a0\u00bbhomepage-intro\u00a0\u00bb][vc_column css=\u00a0\u00bb.vc_custom_1522662399358{padding-top: 0px !important;}\u00a0\u00bb][vc_empty_space height=\u00a0\u00bb96px\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbBLB SERVICE ASSOCIATES\u00a0\u00bb font_container=\u00a0\u00bbtag:h1|text_align:center|color:%23ffffff\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb el_class=\u00a0\u00bbh1-title\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1696312129749{margin-bottom: 10px !important;}\u00a0\u00bb]<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1886 aligncenter\" src=\"https:\/\/blb-associates.com\/wp-content\/uploads\/2023\/10\/divider.png\" alt=\"\" width=\"432\" height=\"38\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime;][vc_column_text]<span style=\"color: #cbbcad;\"><strong>BLB Service Associates<\/strong><\/span> <span style=\"color: #ffffff;\">is the sum of experts combining their network and their operational skills stemmed from the luxury hospitality world. The company is born in 2021, out of its founders&rsquo; desire to reposition human being at the center of customer service in an ever evolving digital world.<\/span><\/p>\n<p><span style=\"color: #ffffff;\">Indeed, client relations and resultant emotional connections are nowadays overshadowed by automated and slotted services. <\/span><\/p>\n<p><span style=\"color: #ffffff;\">In order to empower service,<\/span> <span style=\"color: #999999;\"><strong><span style=\"color: #cbbcad;\">BLB Service Associates<\/span><\/strong><\/span><span style=\"color: #ffffff;\">, through its human dimension, use the digital tools for what they are, a tool, as we are more focused on a healthier and genuine client relationship so as to reflect your company&rsquo;s personality.<\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime;][vc_column_text]<span style=\"color: #ffffff;\">For us, this relational synergy is capable to both satisfy and retain your clients.<\/span> <span style=\"color: #999999;\"><strong><span style=\"color: #cbbcad;\">BLB Service Associates <\/span><\/strong><\/span><span style=\"color: #ffffff;\">enables clients to appropriate your brand by capitalizing not only in story telling, but also story sharing. Thus, through tailor-made client experiences and by creating continuous human fabric, we convert your client into the hero of your own success story.<\/span><\/p>\n<p><span style=\"color: #ffffff;\">This unique, innovative and highly effective approach, coupled with the expertise and skills of<\/span> <span style=\"color: #999999;\"><strong><span style=\"color: #cbbcad;\">BLB Service Associates <\/span><\/strong><\/span><span style=\"color: #ffffff;\">allows a quantifiable increase of the need to belong to your brand.<\/span><\/p>\n<p><span style=\"color: #ffffff;\">Always close, always available, always the provider of solutions, always in your name, <\/span><span style=\"color: #999999;\"><strong><span style=\"color: #cbbcad;\">BLB Service Associates<\/span><\/strong><\/span><span style=\"color: #ffffff;\"> redefines with you your client relationship.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner container_type=\u00a0\u00bbfluid\u00a0\u00bb el_class=\u00a0\u00bbservice-icons\u00a0\u00bb][vc_column_inner width=\u00a0\u00bb1\/5&Prime; offset=\u00a0\u00bbvc_col-xs-1\/5&Prime;][vc_single_image image=\u00a0\u00bb17&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb alignment=\u00a0\u00bbcenter\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1700041729532{margin-bottom: 20px !important;}\u00a0\u00bb retina_image=\u00a0\u00bbyes\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbRelational<br \/>\nMarketing\u00a0\u00bb font_container=\u00a0\u00bbtag:h4|text_align:center|color:%23cbbcad\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/5&Prime; offset=\u00a0\u00bbvc_col-xs-1\/5&Prime;][vc_single_image image=\u00a0\u00bb14&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb alignment=\u00a0\u00bbcenter\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1700041754341{margin-bottom: 20px !important;}\u00a0\u00bb retina_image=\u00a0\u00bbyes\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbConcierge<br \/>\n&amp; Lifestyle\u00a0\u00bb font_container=\u00a0\u00bbtag:h4|text_align:center|color:%23cbbcad\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/5&Prime; offset=\u00a0\u00bbvc_col-xs-1\/5&Prime;][vc_single_image image=\u00a0\u00bb18&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb alignment=\u00a0\u00bbcenter\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1700041767698{margin-bottom: 20px !important;}\u00a0\u00bb retina_image=\u00a0\u00bbyes\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbMade-to-measure<br \/>\nEvent\u00a0\u00bb font_container=\u00a0\u00bbtag:h4|text_align:center|color:%23cbbcad\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/5&Prime; offset=\u00a0\u00bbvc_col-xs-1\/5&Prime;][vc_single_image image=\u00a0\u00bb16&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb alignment=\u00a0\u00bbcenter\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1700041794448{margin-bottom: 20px !important;}\u00a0\u00bb retina_image=\u00a0\u00bbyes\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbInternational<br \/>\nNetwork\u00a0\u00bb font_container=\u00a0\u00bbtag:h4|text_align:center|color:%23cbbcad\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/5&Prime; offset=\u00a0\u00bbvc_col-xs-1\/5&Prime;][vc_single_image image=\u00a0\u00bb15&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb alignment=\u00a0\u00bbcenter\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1700041802384{margin-bottom: 20px !important;}\u00a0\u00bb retina_image=\u00a0\u00bbyes\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbMeasurable<br \/>\nPerformances\u00a0\u00bb font_container=\u00a0\u00bbtag:h4|text_align:center|color:%23cbbcad\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row\u00a0\u00bb content_placement=\u00a0\u00bbmiddle\u00a0\u00bb css_animation=\u00a0\u00bbnone\u00a0\u00bb el_id=\u00a0\u00bbrestaurant\u00a0\u00bb el_class=\u00a0\u00bbrestaurant\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1699089096635{border-top-width: 1px !important;background-color: #eeeeee !important;border-top-color: #eeeeee !important;border-top-style: solid !important;}\u00a0\u00bb][vc_column css_animation=\u00a0\u00bbnone\u00a0\u00bb width=\u00a0\u00bb5\/12&Prime; css=\u00a0\u00bb.vc_custom_1523281984144{padding-top: 0px !important;}\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbOUR TEAM\u00a0\u00bb font_container=\u00a0\u00bbtag:h3|text_align:left\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal\u00a0\u00bb css_animation=\u00a0\u00bbright-to-left\u00a0\u00bb el_class=\u00a0\u00bbh1-title\u00a0\u00bb][vc_empty_space][vc_column_text css_animation=\u00a0\u00bbnone\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1702141440303{margin-bottom: 0px !important;}\u00a0\u00bb]In <strong>BLB Service Associates<\/strong>, we believe that our combined strengths far exceed our individual capabilities.<\/p>\n<p>Our team is comprised of exceptional professionals, each bringing a unique set of skills, experiences, and perspectives to the table. Together, we form a powerhouse of talent, seamlessly complementing one another to conquer challenges and achieve your success.<\/p>\n<p>The strength of <strong>BLB Service Associates <\/strong>lies in the diversity of our skills, the synergy of our efforts, and our shared commitment to excellence.<\/p>\n<p>Together, as we embark on this journey, we are confident that our collaborative efforts will elevate customer satisfaction and solidify our reputation as a team dedicated to delivering unparalleled service.[\/vc_column_text][\/vc_column][vc_column css_animation=\u00a0\u00bbnone\u00a0\u00bb width=\u00a0\u00bb1\/12&Prime; offset=\u00a0\u00bbvc_hidden-xs\u00a0\u00bb][\/vc_column][vc_column width=\u00a0\u00bb1\/2&Prime;][vc_single_image image=\u00a0\u00bb154&Prime; img_size=\u00a0\u00bblarge\u00a0\u00bb alignment=\u00a0\u00bbcenter\u00a0\u00bb css_animation=\u00a0\u00bbfadeIn\u00a0\u00bb el_class=\u00a0\u00bbimage-shadow\u00a0\u00bb][\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row\u00a0\u00bb content_placement=\u00a0\u00bbmiddle\u00a0\u00bb css_animation=\u00a0\u00bbnone\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1697694446908{border-top-width: 1px !important;border-top-color: #eeeeee !important;border-top-style: solid !important;}\u00a0\u00bb el_class=\u00a0\u00bbrestaurant-row-2&Prime;][vc_column][vc_empty_space height=\u00a0\u00bb64px\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbDISCOVER YOUR AMBASSADORS\u00a0\u00bb font_container=\u00a0\u00bbtag:h2|text_align:center\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb css_animation=\u00a0\u00bbnone\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1700043378759{padding-top: 0px !important;}\u00a0\u00bb][vc_column_text]<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1886 aligncenter\" src=\"https:\/\/blb-associates.com\/wp-content\/uploads\/2023\/10\/divider.png\" alt=\"\" width=\"432\" height=\"38\" \/><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=\u00a0\u00bb64px\u00a0\u00bb][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb5\/12&Prime;][lab_team_members layout_type=\u00a0\u00bbtitles-inside\u00a0\u00bb columns_count=\u00a0\u00bb1&Prime; hover_style=\u00a0\u00bbdistanced\u00a0\u00bb hover_bg=\u00a0\u00bbrgba(25,40,65,0.65)\u00a0\u00bb hover_txt=\u00a0\u00bb#cbbcad\u00a0\u00bb][lab_team_members_member image=\u00a0\u00bb151&Prime; name=\u00a0\u00bbJean-Roland Boutill\u00e9\u00a0\u00bb sub_title=\u00a0\u00bbco-founder\u00a0\u00bb description=\u00a0\u00bb#E-8_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\u00a0\u00bb][\/lab_team_members][\/vc_column][vc_column width=\u00a0\u00bb7\/12&Prime; css=\u00a0\u00bb.vc_custom_1698242998010{padding-top: 45px !important;padding-right: 45px !important;padding-bottom: 45px !important;padding-left: 45px !important;background-image: url(https:\/\/blb-associates.com\/wp-content\/uploads\/2018\/03\/halftone.png?id=1288) !important;}\u00a0\u00bb][vc_column_text]<strong><span style=\"color: #192841;\">Jean-Roland Boutill\u00e9<br \/>\n<\/span><\/strong><span style=\"color: #cbbcad;\">co-founder<\/span><\/p>\n<p>Graduate in hospitality marketing and management 30 years ago, Jean-Roland pursued a carrer in iconic luxurious properties in Paris and Geneva.<\/p>\n<p>He became Head Concierge at the age of 24 and was recognized by his peers and honored with les Clefs d\u2019Or in 1999.<br \/>\nHis vision, his passion for luxury and service, his natural leadership, his proactivity and his adaptability to all situations gave him the opportunity to serve in a leadership capacity with les Clefs d\u2019Or France, les Clefs d&rsquo;or Suisse and les Clefs d&rsquo;Or International for 20 years.<\/p>\n<p>During his professional journey, he successfully developed his global network to serve his VIP guests.<br \/>\nHis personal approach and outside the box thinking are now at your disposal to redefine your client relations ![\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=\u00a0\u00bb64px\u00a0\u00bb][\/vc_column][vc_column width=\u00a0\u00bb7\/12&Prime; css=\u00a0\u00bb.vc_custom_1698243022836{padding-top: 45px !important;padding-right: 45px !important;padding-bottom: 45px !important;padding-left: 45px !important;background-image: url(https:\/\/blb-associates.com\/wp-content\/uploads\/2018\/03\/halftone.png?id=1288) !important;}\u00a0\u00bb][vc_column_text]<strong><span style=\"color: #192841;\">J\u00e9r\u00e9mie Louet<br \/>\n<\/span><\/strong><span style=\"color: #cbbcad;\">co-founder<\/span><\/p>\n<p>After studying History at La Sorbonne, J\u00e9r\u00e9mie fell in love with the Concierge world and that represents while working in some of the most prestigious hotels in Paris before starting a seasonal career between La Baule and Courchevel.<\/p>\n<p>It is in 2009 that J\u00e9r\u00e9mie settled in Geneva. He joined the Grand H\u00f4tel Kempinski&rsquo;s Concierge department (now Fairmont) of which he became the Head Concierge during his 14 year tenure.<\/p>\n<p>During his time in Geneva, J\u00e9r\u00e9mie joined Les Clefs d&rsquo;Or and through his passionate and meticulous approach over the years he served as Geneva Section President, International General Secretary and eventually as the Swiss President.<\/p>\n<p>J\u00e9r\u00e9mie left the hospitality industry in 2023 to apply his skills in the entrepreneurial arena to be able to create BLB Service Associates, therefore placing his expertise at your service.[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb5\/12&Prime;][lab_team_members layout_type=\u00a0\u00bbtitles-inside\u00a0\u00bb columns_count=\u00a0\u00bb1&Prime; hover_style=\u00a0\u00bbdistanced\u00a0\u00bb hover_bg=\u00a0\u00bbrgba(25,40,65,0.65)\u00a0\u00bb hover_txt=\u00a0\u00bb#cbbcad\u00a0\u00bb][lab_team_members_member image=\u00a0\u00bb141&Prime; name=\u00a0\u00bbJ\u00e9r\u00e9mie Louet\u00a0\u00bb sub_title=\u00a0\u00bbco-founder\u00a0\u00bb description=\u00a0\u00bb#E-8_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\u00a0\u00bb][\/lab_team_members][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=\u00a0\u00bb64px\u00a0\u00bb][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb5\/12&Prime;][lab_team_members layout_type=\u00a0\u00bbtitles-inside\u00a0\u00bb columns_count=\u00a0\u00bb1&Prime; hover_style=\u00a0\u00bbdistanced\u00a0\u00bb hover_bg=\u00a0\u00bbrgba(25,40,65,0.65)\u00a0\u00bb hover_txt=\u00a0\u00bb#cbbcad\u00a0\u00bb][lab_team_members_member image=\u00a0\u00bb28&Prime; name=\u00a0\u00bbMathieu Breton\u00a0\u00bb sub_title=\u00a0\u00bbco-founder\u00a0\u00bb description=\u00a0\u00bb#E-8_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\u00a0\u00bb][\/lab_team_members][\/vc_column][vc_column width=\u00a0\u00bb7\/12&Prime; css=\u00a0\u00bb.vc_custom_1698242998010{padding-top: 45px !important;padding-right: 45px !important;padding-bottom: 45px !important;padding-left: 45px !important;background-image: url(https:\/\/blb-associates.com\/wp-content\/uploads\/2018\/03\/halftone.png?id=1288) !important;}\u00a0\u00bb][vc_column_text]<strong><span style=\"color: #192841;\">Mathieu Breton<br \/>\n<\/span><\/strong><span style=\"color: #cbbcad;\">co-founder<\/span><\/p>\n<p style=\"font-weight: 400;\">Native of the west coast of France, Mathieu (an engineering graduate) naturally leaned towards a career in luxury hospitality.<\/p>\n<p style=\"font-weight: 400;\">His experiences and the many encounters over the years at Hotel Hermitage La Baule, Hotel Manali Courchevel, Yacht Club Saint Barthelemy, Hotel Mandarin Oriental Geneva, fueled his passion for extraordinary service and the Concierge world.<\/p>\n<p style=\"font-weight: 400;\">Recognized by his peers and honored with les Clefs d\u2019Or membership at the age of 24, he continuously served in a leadership capacity both the Geneva Section and Switzerland over the years.<\/p>\n<p style=\"font-weight: 400;\">Throughout his professional life, Mathieu has only one goal : the guest satisfaction ! This ethos is one of the cornerstones of BLB Service Associates.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=\u00a0\u00bb64px\u00a0\u00bb][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb7\/12&Prime; css=\u00a0\u00bb.vc_custom_1698243022836{padding-top: 45px !important;padding-right: 45px !important;padding-bottom: 45px !important;padding-left: 45px !important;background-image: url(https:\/\/blb-associates.com\/wp-content\/uploads\/2018\/03\/halftone.png?id=1288) !important;}\u00a0\u00bb][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<strong><span style=\"color: #192841;\">Samuel L\u00e9veill\u00e9<br \/>\n<\/span><\/strong><span style=\"color: #cbbcad;\">co-founder<\/span><\/p>\n<p style=\"font-weight: 400;\">Graduated from Hotel School and Catering, Samuel quickly turned to hotel management and more specifically Concierge services in 1999. He was elected \u201cJeune Clefs d\u2019Or France\u201d by his peers when he was only 23. He will fulfill various functions within the \u201cC\u00f4te d\u2019Azur and Principality of Monaco\u201d les Clefs d\u2019Or association while he officiates in Nice. He will also participate in the creation of the \u201cHotel Concierge\u201d course in partnership with the Toulouse Hotel School.<\/p>\n<p style=\"font-weight: 400;\">After ten years on the French Rivera, Samuel decided for a new chalenge and joined an international hotel group, the Mandarin Oriental, Geneva where he worked from 2008 to 2025 as Head Concierge.<\/p>\n<p style=\"font-weight: 400;\">In total, his 26 years as Concierge in the luxury industry allowed him to develop his operational skills and precious contacts around the world.<\/p>\n<p style=\"font-weight: 400;\">Today, this experience is at your disposal to develop or redevelop the customer satisfaction of your company in order to give it another dimension.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb5\/12&Prime;][lab_team_members layout_type=\u00a0\u00bbtitles-inside\u00a0\u00bb columns_count=\u00a0\u00bb1&Prime; hover_style=\u00a0\u00bbdistanced\u00a0\u00bb hover_bg=\u00a0\u00bbrgba(25,40,65,0.65)\u00a0\u00bb hover_txt=\u00a0\u00bb#cbbcad\u00a0\u00bb][lab_team_members_member image=\u00a0\u00bb160&Prime; name=\u00a0\u00bbSamuel L\u00e9veill\u00e9\u00a0\u00bb sub_title=\u00a0\u00bbco-founder\u00a0\u00bb description=\u00a0\u00bb#E-8_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\u00a0\u00bb][\/lab_team_members][\/vc_column][vc_column][vc_empty_space height=\u00a0\u00bb64px\u00a0\u00bb][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=\u00a0\u00bbstretch_row\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1698388341366{border-bottom-width: 1px !important;background-color: rgba(0,23,63,0.75) !important;*background-color: rgb(0,23,63) !important;border-bottom-color: #eeeeee !important;border-bottom-style: solid !important;border-radius: 1px !important;}\u00a0\u00bb el_class=\u00a0\u00bbhomepage-intro\u00a0\u00bb][vc_column css=\u00a0\u00bb.vc_custom_1522662399358{padding-top: 0px !important;}\u00a0\u00bb][vc_empty_space height=\u00a0\u00bb96px\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbBLB SERVICE ASSOCIATES\u00a0\u00bb font_container=\u00a0\u00bbtag:h1|text_align:center|color:%23ffffff\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb el_class=\u00a0\u00bbh1-title\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1696312129749{margin-bottom: 10px !important;}\u00a0\u00bb] &nbsp; &nbsp; [\/vc_column_text][vc_row_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime;][vc_column_text]BLB Service Associates is the sum of experts combining their network and their operational skills stemmed from the luxury hospitality world. The company&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-66","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Who we are - BLB Service Associates<\/title>\n<meta name=\"description\" content=\"The signature look of BLB Service Associates is its absolute availability combined to its ever-present adaptability and reactivity.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blb-associates.com\/en\/who-we-are\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Who we are - BLB Service Associates\" \/>\n<meta property=\"og:description\" content=\"The signature look of BLB Service Associates is its absolute availability combined to its ever-present adaptability and reactivity.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blb-associates.com\/en\/who-we-are\/\" \/>\n<meta property=\"og:site_name\" content=\"BLB Service Associates\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-03T18:44:22+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"9 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":[\"WebPage\",\"ProfilePage\"],\"@id\":\"https:\/\/blb-associates.com\/en\/who-we-are\/\",\"url\":\"https:\/\/blb-associates.com\/en\/who-we-are\/\",\"name\":\"Who we are - 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